Terms of Service

Last updated: April 5, 2026

Agreement

By accessing or using EmmaCall, you agree to these Terms. If you represent an organization, you confirm you have authority to bind it to these terms.

Our services include:

  • AI voice agents that answer and handle phone calls
  • Call recording, transcription, and analytics
  • Built-in CRM, revenue automation, and integrations

Your Account

You must provide accurate information and keep your credentials secure. Notify us immediately of any unauthorized access.

Data Ownership

You retain ownership of all your data — business info, agent configs, and call data. We never claim ownership of your content. See our Privacy Policy.

Acceptable Use

You agree not to use EmmaCall to:

Violate any applicable laws
Make spam or robocalls
Record calls without consent
Transmit harmful content
Impersonate others
Disrupt our services

Call Recording & Consent

You are responsible for complying with all call recording and consent laws in your jurisdiction. EmmaCall provides consent announcement tools, but legal compliance is your responsibility.

Pricing & Payment

Pricing is as displayed on our website. We may change pricing with 30 days' notice. You are responsible for all charges under your account.

Service Availability

We strive for high availability but don't guarantee uninterrupted service. We'll provide reasonable notice of planned maintenance.

Cancellation

Cancel anytime from account settings. Access continues until the end of your billing period. Data is retained for 30 days, then permanently deleted. You may export your data before then.

Legal

Limitation of Liability

EmmaCall shall not be liable for indirect, incidental, special, or consequential damages, including loss of revenue, profits, or data.

Indemnification

You agree to indemnify EmmaCall from claims arising from your use of the services or violation of these terms.

Modifications

We may modify these terms. Material changes will be communicated via email. Continued use constitutes acceptance.

Questions about these terms?

Reach us at legal@emmacall.com or visit our contact page.