AI phone agents for healthcare

Patients call around the clock. Now you can answer around the clock — with AI that books appointments, triages urgency, and never puts anyone on hold.

No credit card required · 3-minute setup · Cancel anytime

67%

of patient calls go unanswered at medical offices during peak hours

30%

of patients switch providers after a single bad phone experience

$200

average revenue lost per missed patient appointment call

How it works for healthcare

1

Patient calls in

AI answers immediately, identifies the reason for calling, and verifies patient identity.

2

Request handled

Appointments booked, prescription refills logged, or urgent calls routed to staff.

3

Record updated

Call summary, patient intent, and next steps saved to your system automatically.

Built for healthcare

Purpose-built for clinics, dental offices, and medical practices.

Appointment Scheduling

AI books, reschedules, and cancels appointments using your calendar availability. Sends reminders to reduce no-shows.

Urgent Call Routing

Detects emergency language and routes urgent calls to on-call staff immediately. Non-urgent requests handled by AI.

Prescription Refill Requests

Captures refill details — medication name, pharmacy, and patient info — and logs them for provider review.

Multi-Language Patients

Serve patients in their preferred language. Automatic language detection for English, Spanish, French, and more.

Before EmmaCall

Long hold times frustrate patients
30% of appointment calls missed
Front desk overwhelmed with routine calls
No after-hours coverage

After EmmaCall

Zero hold time, every call answered
100% of appointment requests captured
Staff freed for in-office patient care
24/7 coverage including weekends
"Our front desk used to spend 4 hours a day on the phone. Now EmmaCall handles 80% of calls automatically, and patients love the instant response."

Dr. James Park

Director, CarePlus Family Practice

Frequently asked questions

EmmaCall follows enterprise-grade security practices with encrypted data storage and transmission. We recommend consulting your compliance team for specific HIPAA requirements related to your practice.
Yes. The AI is trained to detect urgency indicators in caller language and can immediately route urgent calls to on-call staff while handling routine requests autonomously.
EmmaCall supports webhook integrations to connect with most EHR and practice management systems. Call data, appointment bookings, and patient requests can be synced automatically.
The AI captures all refill details — medication name, dosage, pharmacy preference — and logs the request for provider review. No prescription decisions are made by AI.
EmmaCall operates 24/7. After-hours calls are handled with customizable protocols — booking next-day appointments, collecting messages, or routing true emergencies to on-call providers.

Give every patient an instant answer

AI phone agents that schedule appointments, handle inquiries, and route urgent calls — around the clock.

SOC 2 GDPR 256-bit Encryption 99.9% Uptime

Explore other solutions