AI phone agents for hospitality

Guests expect instant answers. AI handles reservations, room inquiries, and guest requests — so your staff focuses on delivering exceptional experiences.

No credit card required · 3-minute setup · Cancel anytime

55%

of restaurant reservation calls go unanswered during peak hours

72%

of hotel guests prefer booking by phone over apps for complex requests

$340

average revenue per booking lost when a reservation call is missed

How it works for hospitality

1

Guest calls in

AI answers warmly, identifies if they need a reservation, room info, or guest services.

2

Reservation confirmed

AI checks availability and books the table, room, or event space in real time.

3

Confirmation sent

Guest receives a confirmation with all details. Special requests are noted for staff.

Built for hospitality

Perfect for hotels, restaurants, resorts, and event venues.

Reservation Management

AI books tables, rooms, and event spaces based on real-time availability. Handles modifications and cancellations seamlessly.

Multi-Language Guests

Serve international guests in their language. Supports English, Spanish, French, German, Japanese, Mandarin, and 30+ more.

Special Request Handling

Captures dietary restrictions, anniversary celebrations, room preferences, and late check-out requests for your team.

Guest FAQ Automation

Answers common questions about check-in times, amenities, parking, Wi-Fi, and directions — without tying up your front desk.

Before EmmaCall

Reservation calls missed during rush
Front desk tied up with routine questions
International guests struggle with language
Special requests lost or forgotten

After EmmaCall

Every reservation call answered instantly
Staff focuses on in-person guest experience
Guests served in their preferred language
All special requests captured and flagged
"We handle 200+ reservation calls a day now without adding staff. Guest satisfaction scores went up because the front desk can focus on in-person service."

Elena Vasquez

GM, Pinnacle Boutique Hotel

Frequently asked questions

Yes. Through webhook integration, the AI can check your reservation system for available tables, rooms, or time slots and book them during the call.
Absolutely. You configure separate prompts and workflows for each property type. A restaurant agent asks about party size and dietary needs, while a hotel agent asks about check-in dates and room preferences.
The AI captures all event details — date, guest count, budget, special requirements — and routes to your events team for custom proposals.
Yes. The AI can provide information about local attractions, directions, hotel amenities, dining hours, and other frequently asked concierge questions from your knowledge base.

Never miss a reservation call again

AI handles bookings and guest inquiries 24/7, so your team delivers the experience.

SOC 2 GDPR 256-bit Encryption 99.9% Uptime

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