AI phone agents for insurance

Policy questions, new quote requests, and claim calls — all handled instantly by AI. Qualify leads, capture details, and book agent meetings around the clock.

No credit card required · 3-minute setup · Cancel anytime

53%

of insurance shoppers call multiple agencies — the fastest response wins

$900

average annual premium lost per missed new policy inquiry

71%

of policyholders prefer phone for claims — not apps or portals

How it works for insurance

1

Caller reaches out

AI answers, identifies if it is a new quote, existing policy, or claim — and responds accordingly.

2

Details captured

Policy type, coverage needs, or claim details collected with full context for your agents.

3

Agent meeting scheduled

Qualified prospects booked for an agent consultation. Existing policyholders routed to the right team.

Built for insurance

Designed for independent agencies, brokerages, and carriers.

Quote Request Intake

AI collects coverage type, property/vehicle details, current coverage, and budget to generate a qualified lead for your quoting team.

Claims First Notice

Captures first notice of loss details — date, type, description, and photos. Routes to claims adjusters with complete context.

Coverage Line Routing

Routes callers to the right team based on line of business — auto, home, life, commercial, health — with custom workflows per line.

Agent Meeting Scheduling

Books consultations with the right agent based on coverage type and caller location. Sends confirmations and reminders.

Before EmmaCall

Quote requests sit in voicemail overnight
Claims calls wait on hold during storms
Agents spend hours on routine policy questions
No visibility into call-to-bind rate

After EmmaCall

Every quote request captured instantly
Claims intake handled 24/7 without wait
Agents focus on selling, not answering phones
Full pipeline from first call to bound policy
"After a major storm, we had 500+ claim calls in one day. EmmaCall handled the intake while our adjusters focused on getting people help. Game-changer."

Rachel Kim

Agency Principal, Pinnacle Insurance Group

Frequently asked questions

Yes. Configure separate workflows for auto, home, life, commercial, and health insurance. The AI detects the line of business and adapts its questions accordingly.
Absolutely. The AI captures first notice of loss details — incident date, type, description, and involved parties — and routes the claim to the appropriate adjuster team.
Yes. The AI asks about current coverage, assets to insure, budget, and timeline to score leads and prioritize them for your producers.
EmmaCall handles unlimited concurrent calls. During storm events or other high-volume periods, every caller gets an immediate response — no hold times, no busy signals.
Pay per minute of AI call time, starting at $0.29/min. No monthly minimums. Volume discounts available for agencies handling large call volumes.

Win the policy before they call the next agency

AI qualifies leads, captures claims, and books agent meetings — so you bind more policies, faster.

SOC 2 GDPR 256-bit Encryption 99.9% Uptime

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